Terms and Conditions

General terms and conditions

Access and use of this site is subject to the following conditions. By using this site, you will be agreeing to the terms of use, which may be updated occasionally.

We advise you to visit this page regularly to be aware of any changes. We reserve the right to remove or alter products and services without notice. We are not responsible if for any reason this website is unavailable in a certain time.

We do not use cookies or collect personal information from users of our website. Casais group is not responsible for any damage resulting from the use (or inability to use) the site, including damage caused by viruses or any inaccuracy or flaw of information, unless such damage is the result of intent or negligence of Casais group.


Intellectual property and content

All intellectual property rights and content available through this website are the property of Casais group. You may save, print or submit content only for your personal use.

No publication, manipulation or reproduced, in any format, any content of this website or connecting it to any business or company. All data contained in this website is strictly for information, and the photos may not exactly match the final version of the sold parts. The content and information provided on this website may at any time be amended by Casais group without notice.


Arbitration Center - Law 144/2015

Non adherent company to an ADR entity (Alternative Dispute Resolution). In case of dispute the consumer may resort to an Alternative Resolution Entity of Consumer Disputes:


Information and arbitration center - Vale do Ave (TRIAVE) - Guimarães - (+351) 253 422 410

Center for Information, Mediation and Arbitration of Algarve consumption (CIMAAL) – (+351) 289 823 135

Information and arbitration center - Vale do Cávado (CIAB) - Braga - (+351) 253 617 604

Arbitration Center of consumer disputes - Madeira Autonomous Region (CACRAM) – (+351) 291 203 800

Center for arbitration of consumer disputes - Lisbon (CACCL) - (+351) 218 80 70 30

Center for arbitration of consumer disputes - Coimbra District (CACCDC) - (+351) 239 821 690

Center of consumer information and arbitration - Porto (CICAP) – (+351) 22 550 83 49

National Center for Information and Consumer Disputes Arbitration (CNIACC) – (+351) 21 384 74 84


More information at: www.consumidor.pt

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Notandum callidus memoriae hic deo exsurgit. Contineri mo sufficere se ingeniosi devinctam perfectis id ad.